ProofServ Office
Run every property without checking on every property.
The office is where your company runs its nights: what happened last night, the record behind every property, the week ahead, and your team's hours. It shows you where you're needed and stays quiet everywhere else.
The service record
When someone asks about the 16th, send them the answer.
One property, one night, start to finish. Arrival and departure with their photos, every exception with its reason, every callback with both moments, and how each location was recorded: one at a time, or in a sweep.
Schedule
Staff the whole week from one screen.
The next seven nights across every property. Nights are created on schedule from whoever covers each property. Call a night off, add an extra one, and see straight away which nights still need someone.
Everything else
Set it up the way your contracts actually work.
Every property is a little different. ProofServ bends to the operation, so your crews never have to work around the software.
Properties and locations
Add buildings, then locations in batches: type a range like 101–112 and add up to 500 at once. Units, pet stations, pool areas, trash enclosures, and types of your own.
The service agreement
Say which kinds of location are owed on which nights, inside which service window. That's what "accounted for" is counted against.
Exception reasons
Start from a standard set of 14. Rename, add or turn reasons off, set the photos and notes each requires, and whether it counts as responsibility met, company-wide or per property.
Service rules
Per property: whether a building can be marked complete in one step, optionally only inside a geofence, and how many closing photos departure requires.
Notes and attention items
Standing notes every worker reads before arriving, and attention items for one night, or every night until cleared, when something changes.
Callbacks
A resident calls, you pick the location, and it goes straight to the worker on the property. Anything left unresolved at departure shows up the next morning.
Shifts and hours
Every worker's hours from the phone. Correct a time and the original stays beside it. Add a shift the phone missed. Shifts that look off are flagged for review.
People and roles
Invite workers, supervisors and admins. Supervisors run the nights; admins also run the setup. Deactivate someone and they can't sign in to the office or start new work. Anything their phone already recorded still arrives, and their history stays.
Sharing with the property
Share a property with its manager by email. Share an observation when it's theirs to know. You review and edit the words they'll read before it goes out.
Getting started
Six steps to your first night on the record.
The office walks you through setup and gets out of the way once you're ready. No implementation project. No consultant.
Get ready for your first night
- Add a property
- Add its service locations
- Invite a worker to the app
- Choose who covers it
- Choose the nights it's serviced
- Activate it
Once it’s active, nights appear on the schedule and on the worker’s Tonight screen on their own.
Know what happened. Run what happens next.
See last night, a full service record, and the week ahead with your own properties in mind.