Property portal
The answer, before you have to ask.
When your valet trash provider runs on ProofServ, they can give you your own view of the service at your property: when the team came and left, what happened at each location, and anything they choose to share with you. No report requests. No waiting on a callback.
Part of ProofServ. Ask your valet company whether it’s on for your property.
Every service night
Find any unit. See what happened there.
Open a night to see when the team arrived and left, and the outcome at every location: collected, not collected, or an issue with its reason, plus any return visit. Search for a unit when a resident calls about it.
- A violation, told apart from a miss. Bags not tied is a set-out issue, not a skipped door.
- Sweeps, labelled as sweeps. A building recorded in one step is called a building pass.
- Nothing made up. A night with no visit on record says "no record", never a guess.
What you'll see
Fewer unanswered questions. Better conversations.
The portal reads from the same record your provider keeps, put into plain language and limited to your properties. When you do talk, you're both looking at the same night.
Tonight and what's next
Whether service is scheduled tonight, and the next night on the schedule.
The latest service, up top
When the team visited, how many locations have an outcome, and anything worth knowing, at a glance.
A week at a glance
Seven days in a row, then any earlier week or any date you look up.
Issues and observations
Service issues with their reasons, and the observations your provider chooses to share, like a broken gate or a leaking chute.
Return visits
When a re-check was requested and what the team found when they went back.
Arrival and departure photos
Every night shows how many photos the team took on arrival and on leaving. The photos stay with the service record.
Resident access
You know who lives where. So you decide who gets access.
Where your provider gives you the right to manage residents, you invite them by email and keep access in step with the rent roll. Print a QR code for the mail room, and invited residents can find their way in.
- Add a roommate without changing anyone else's access.
- Replace a household when a unit turns over.
- Moving out? Set the last day, or end access now.
- Moving units? Invite them to the new one.
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A code, not a password
You sign in with a one-time code sent to your email. There's no password to set, share or forget.
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Only your properties
You see the properties your provider shares with you, and nothing else they run.
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A QR code that only opens the door
The printable card takes residents to your property's sign-in page. It grants no access by itself.
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Changes on the record
Every change to a resident's access records who made it.
For valet companies
Win the renewal before it's on the agenda.
The portal turns your record into something your client can open themselves. You stay in control of what they see.
You choose who and where
Turn the portal on for your company, then share each property with the people who manage it, by email.
Your words, not your notes
Property users never see worker names, office notes, or observations you haven't shared. Before you share one, you review and edit the words they'll read.
Off means off
Stop sharing, or take away the right to manage residents, and it takes effect on their very next page.
Want this view of your properties?
Ask your valet trash provider about ProofServ. Or tell us who services your properties, and we'll take it from there.